Terms & Conditions of RCA Online Coaching

1. Introduction

This agreement is between the client (hereafter referred to as “you” / “client”) and RCA Fitness (hereafter referred to as “trainer” / “we” / “RCA Fitness”) who will be delivering the training. 

2. Confidentiality

All information given will be kept in confidence. Your personal details and medical information will be stored on a third-party software for our use and used only for our own marketing purposes. 

3. Trainer’s Obligations

3.1 Recommendations

Using the judgment and experience, the trainer will suggest certain exercises and other lifestyle advice that they believe will help you achieve your personal goals, but if at any time you have specific requests please tell us so we can accommodate them.

3.2 Results

The results of any training program or coaching course cannot be guaranteed, and progress depends on your effort and cooperation in and outside of the sessions. Individual results may vary, and no particular result is guaranteed by RCA Fitness.

3.3 Referral

The trainer intends to work with you within the scope of their knowledge and competencies. Therefore, when we believe it is in your best interests to see another health professional, we will refer you appropriately.

4. Your Obligations

4.1 Disclosure of information

Please disclose all health information as requested at our initial consultation. You acknowledge that your answers to the questions outlined on the Questionnaire form are true and complete to the best of your knowledge.

You agree to keep us updated and informed of any changes to your health status, which might affect your ability to exercise safely and with minimal risk of injury. This includes all medical conditions; physical and mental, injuries, allergies, and medication you are taking. If necessary, you may need to seek clearance from your doctor before participation in the training program we recommend.

4.2 Accepting potential risks

Whilst for most people exercise is hugely positive with many health benefits, there remains some risk that we require you to be aware of. The risks include, but are not limited to, those caused by facilities, equipment, your physical condition, poor nutrition, lack of hydration or actions of other people.

You agree to take the full responsibility of your own training sessions as no supervision is provided by RCA Fitness. You commit to ask for assistance for any exercise if you are unsure of how to perform them safely.

You agree to indemnify and hold harmless, RCA Fitness and any of its trainers and employees against any liability incurred as a result of such injury, loss, cost or damage which they might unintentionally sustain, as a direct or indirect result of participation in this cardiovascular and resistance training program. You hereby waive any right, claim or cause of action against RCA Fitness and its trainers and employees.

4.2 Being prepared for your own session

To get the most out of your session we recommend the following:

  • Have a small snack or light meal two or three hours before your session
  • Be sure you are well hydrated and avoid alcohol prior to training
  • Take a water bottle to your session
  • Wear appropriate clothing and footwear

4.3 Communication and Commitment

While your trainer can give you the tools and encouragement to reach your goals, ultimately you will need to assume responsibility for making the required changes. We can best help you with this process if you keep us fully informed of any issues that arise for you and if you have any questions or concerns whatsoever please don’t hesitate to voice them with us.

5. Payment

The payment for RCA Online Coaching is to be made via Direct Debit monthly.

RCA Fitness operates on a pre-pay basis and your Direct Debit form has to be submitted 7 days before any of the program planning occurs. The banking process will take 4-6 working days before the first payment will be taken.

6. Term 

This agreement will run for an initial period of 12 weeks (3 months). Once the initial term has been completed, this agreement goes to a monthly rolling agreement.

7. Cancellation

Cancellations for prepaid programs, which have already started, will incur a 50% charge for any outstanding weeks to cover time spent by the trainer, developing and planning the program.

Once the initial period of 12 weeks has been fulfilled, and you wish to cancel your rolling agreement, you must give us a written 30 days’ notice, to allow us to bring another client onboard. At the time of notice your direct debit must still be active and you can cancel your subscription after we have received your final payment.

In the unlikely event of RCA Fitness being unable to continue a client’s training, client can request a refund from RCA Fitness for any unfulfilled weeks.

8. Terms of this agreement 

The client understands that they are paying the trainer for their services as outlined in this agreement. In the event that the client doesn’t use the services, the client will still be responsible to make payment for the full initial term as agreed above.

The trainer will deliver their coaching and advice to the best of their ability.

Pictures may be taken as a part of your transformation progress. Your participation in RCA Online Coaching means you consent to photography, filming and sound recording which may include you as a client and its use in commercial distribution without payment or copyright.

RCA Fitness has the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. RCA Fitness will notify you of any change. When such a change(s) is made, if dissatisfied you can cancel this agreement once you have made any payments already due to the trainer.

ACKNOWLEDGEMENT OF THIS AGREEMENT – By signing up for RCA Online Coaching you agree to our Terms & Conditions outlined in this document.

Robert Abbiss,
RCA Fitness

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